Frequently Asked Questions
How do you guarantee the quality of your sinks?
We always provide a pre-production sample before mass production and conduct a final inspection before shipment to ensure the highest standards.
What types of kitchen sinks can I purchase?
Our primary focus is on high-quality kitchen sinks, specifically composite granite and quartz stone sinks in various configurations.
Do you support customization for logos and packaging?
Yes, we support logo customization, customized cardboard boxes, and offer full OEM/ODM services to meet your specific needs.
What are your accepted delivery and payment terms?
We accept FOB and CIF delivery terms. Payment is accepted in USD via T/T. Our team provides services in English and Chinese.
What is the typical lead time for orders?
For small orders (1-20 pieces), the lead time is approximately 15 days. For larger orders (21-100 pieces), it takes about 30 days. Larger quantities are negotiable.
What after-sales support do you provide?
We provide online technical support and a 24-hour online service to assist with any product-related inquiries after purchase.