❓ Frequently Asked Questions
1. Are you a factory or a trading company?
We are a professional factory providing both OEM and ODM services to meet diverse client requirements.
2. Can I visit your factory?
Yes, visitors are welcome. We can arrange transportation once you arrive in the local industrial zone.
3. How can I place an order if I don't know the specific model?
You can provide a sample or describe your desired features. We will provide a quote and proceed with production after sink details are confirmed.
4. What is the delivery time for bulk orders?
Generally, production takes approximately 30 days after the deposit is received, depending on the model and quantity.
5. What are your payment terms?
We require a 30% deposit before production, with the remaining 70% balance payable prior to shipment.
6. Do you support customized branding?
Yes, we support logo customization, customized packaging, and offer comprehensive after-sales service.
Nura Kitchen
