Frequently Asked Questions
Are you a factory or a trading company?
We are a professional factory, providing both OEM and ODM services to meet various customization needs.
How can I place an order if I don't know the specific model?
The best approach is to send us a sample or inform us about your requirements. We can then provide a tailored quote and proceed with production after confirmation.
What is the delivery time for bulk orders?
Normally, production takes approximately 30 days after receiving the deposit. Actual time depends on the specific model and order quantity.
What are your standard payment terms?
We require a 30% deposit before production begins, with the remaining 70% balance paid before shipment.
What kind of customization do you support?
We support brand logo customization, customized cardboard boxes, and specific product dimension modifications through our OEM/ODM workflow.
Do your products have international certifications?
Yes, our products carry various certifications including CE, SGS, and IAF to ensure high quality and international standards.