Frequently Asked Questions
What is the Minimum Order Quantity (MOQ) for standard colors?
We do not have a strict MOQ requirement for standard black or white colors. We can accommodate orders starting from a single piece for these specific colors.
Can I purchase a single piece for a showroom or home use?
Yes, we welcome orders of any quantity. However, for single-piece orders, shipping is typically handled via express couriers like DHL, Fedex, or UPS, which may incur higher freight costs.
What are the recommended shipping options for smaller orders?
For smaller volumes, we suggest consolidating the order with other goods. Shipping companies often require a minimum of 3cbm. Reaching this volume allows for palletizing, which significantly reduces shipping costs.
What is the typical production lead time?
Our standard production cycle for an order is approximately 30 days from the receipt of the deposit.
How do you ensure product quality?
Quality is our priority. Our team performs strict quality control from start to finish. We also welcome third-party inspections before shipment to ensure 100% compliance with standards.
What are your standard payment terms?
We typically accept a 30% deposit for production, with the balance paid either after receiving the packing list and photos or upon seeing the copy of the Bill of Lading (B/L).