Frequently Asked Questions
Q Are you a manufacturer?
Yes, our products are exported to South America, Southeast Asia, Oceania, and Western Europe with competitive pricing and stable quality.
Q How many years of quality guarantee do you provide?
We provide a 3-5 year quality guarantee. If any defect is confirmed to be caused by manufacturing, we will be responsible for free maintenance.
Q How can I get a sample?
Samples are available. The sample charge is prepaid and can be refunded upon placing a bulk order.
Q What are the payment terms?
We accept T/T and Western Union. A 30% deposit is required before production, with the 70% balance paid before delivery.
Q What is the estimated delivery time?
Regular products can be arranged for shipment within 25 to 30 days after receiving the deposit.
Q Can the factory print our logo on the product?
Yes, the factory can laser print a customer's logo on the product with the proper authorization letter.