❓ FAQ
WHAT ARE YOUR ADVANTAGES?
We focus on sanitary ware selling for more than 10 years, providing a variety of industry-related products with significant price advantages and strict quality control throughout the production process.
HOW DO YOU SHIP THE GOODS AND HOW LONG DOES IT TAKE?
We typically ship by sea which takes approximately 30 days. Airline shipping is also available as an optional faster method.
WHAT IS THE DELIVERY DATE AFTER ORDER CONFIRMATION?
Generally, it takes 10-15 days for faucets and plastic goods, and 30-40 days for mass orders of valves and larger items.
DO YOU OFFER A GUARANTEE FOR THE PRODUCTS?
Yes, we provide a 5-year warranty for brass and stainless steel goods, and a 1-year warranty for zinc and plastic products.
CAN I HAVE MY LOGO PRINTED ON THE GOODS?
Yes, we can apply your logo via laser or carving when the order reaches a sufficient quantity. Please contact us for specific details.
WHAT IS YOUR PAYMENT TERM?
Our standard term is T/T, with a 30% deposit before production and the 70% balance due before delivery.